I haven't received any order confirmation
On successful payment & order completion, you will receive an email or SMS. Please write to us @ contact@hexafunstyles.com in case you didn't receive one.
When will I get my order
We usually ship all orders within 1-2 business days of order confirmation & use leading shipping services to ensure fastest delivery, however exact transit lead time depends on location of final delivery.
I want to cancel my order
Order cancellations are only allowed before it has been shipped or within 24 hours whichever is earlier. For cancellations, please write to us @ contact@hexafunstyles.com along with your order ID & confirmation mail.
I have received a damaged item
In case of any damaged items delivered, please notify within 72 hours of receiving the shipment, write to us @ contact@hexafunstyles.com. Please share images of the product along with shipping label in your email & mention order.
When will I get my refund
After receiving images of your damaged product, our representative will get in touch with you to confirm the damage & refund. The same will be initiated & completed within 3-4 working days.
I like other designs more & want an exchange
We offer a one-time free replacement policy (reverse shipping to be done & borne by customer) In case of initiating the same, please write to us @ contact@hexafunstyles.com within 7 days of receiving the shipment.
When will I receive my replacement
The item should be intact, unused, unsoiled, unwashed and in its original packing. We will process the exchange & initiate shipping within 7 days of receiving the originally sold item.
I have changed my mind & want a refund
We have a no questions asked refund policy (reverse shipping to be done & borne by customer). In case of initiating the same, please write to us @ contact@hexafunstyles.com within 7 days of receiving the shipment .